Chevron Corporation and its wholly owned subsidiaries are committed to protecting
your privacy. This statement explains the steps we take to protect your personal
data when you visit our Web sites. It describes what categories of personal data
we collect, the purposes for which we use those data, your choices regarding use
of your data, our security measures, and how you can review and correct your data.
By accessing our Web sites, you consent to the data collection and use practices
described in this privacy statement.
Data collected directly from visitors. In most instances, you can visit
our Web sites without providing any personal data. However, on some pages, we may
ask you for personal data to provide a service or carry out a transaction requested
by you. The personal data that we collect may include:
- contact details, such as your name, title, company/organization name, e-mail address,
telephone and fax numbers, and physical address;
- information about your company and job position;
- your preferences with respect to e-mail marketing;
- financial information (including credit card numbers, bank or customer account information,
and, in connection with credit requests, Social Security Number or other national/tax
- information such as your nationality and country of residence that allows us to
determine your eligibility under export control regulations to receive information
about certain technologies;
- your inquiries about and orders for our products and services, as well as information
that assists us in identifying the best products and services for you;
- contest entry and event registration information; and
- feedback from you about our products and services (including our Web sites).
You are not required to provide this information. However, if you choose not to,
we may not be able to provide you the requested service or complete your transaction.
Data collected automatically. We collect certain data about all visitors
to our Web sites, including what pages they view, the number of bytes transferred,
the links they click, and other actions taken within our Web sites. On Web sites
to which you logon, we may connect this information with your identity to determine
your potential interests in our products and services. We may also use this information
to improve our security measures. We also collect certain standard information that
your browser sends to every Web site you visit, such as your Internet Protocol (IP)
address, your browser type and capabilities and language, your operating system,
the date and time you access the site, and the Web site from which you linked to
our site. We do not link these data to your identity.
Our use of your personal data
We will use your personal data only for the purposes set forth below.
Services and transactions. We use your personal data to deliver services
or execute transactions you request, such as providing information about Chevron
products and services, processing orders, answering customer service requests, facilitating
use of our Web sites, and so forth. In order to offer you a more consistent experience
in interacting with Chevron, information collected by our Web sites may be combined
with information we collect by other means.
Web site improvement. We may use your data to improve our Web sites (including
our security measures) and related products or services, or to make our Web sites
easier to use by eliminating the need for you to repeatedly enter the same information
or by customizing our Web sites to your particular preference or interests.
Marketing Communications. With your permission, we may use your data to
inform you of products or services available from Chevron. When collecting information
that might be used to contact you about our products and services, we always give
you the opportunity to opt-out from receiving such communications. Moreover, each
e-mail communication we send includes an unsubscribe link allowing you to stop delivery
of that type of communication. If you elect to unsubscribe, we will remove you from
the relevant list within 10 business days.
Employment Applications. In connection with a job application or inquiry,
you may provide us with data about yourself, including your educational background,
resume or curriculum vitae, and other information, including your ethnicity where
required or permitted by law. We may use this information throughout Chevron, its
subsidiaries and affiliates, and its joint ventures for the purpose of employment
consideration. We will keep the information for future consideration unless you
direct us not to do so.
Cookies are small files that Web sites save to your hard disk or to your browser's
memory. Our Web sites may use them to track the number of times you have visited
the Web site, to track the number of visitors to the Web site, to determine and
analyze visitors' use of our Web sites, to store data that you provide such as your
preferences and e-mail address, and to store technical information related to your
interactions with our Web sites. We may also use session cookies (which are deleted
when you close your browser) to store your user ID, to facilitate your movement
around our Web sites (particularly in connection with information searches and order
placement) and other information useful in administering the session.
Most Internet browsers automatically accept cookies, but you can usually modify
your browser settings to decline cookies or to notify you when a cookie is being
placed on your computer. If you choose not to accept cookies, you may not be able
to experience all of the features of our Web sites. Internet browsers also enable
you to delete existing cookies, although this means that your existing settings
(including stored user IDs and other preferences will be lost.
Our sites also may contain electronic images known as web beacons – sometimes called
single-pixel gifs – that allow us to count the number of users who have visited
those pages. We may include web beacons in promotional e-mail messages or newsletters
in order to determine whether messages have been opened and acted upon (including
whether the recipient clicked on a link in the email or forwarded the email to another
Disclosure of your personal data
Except as described below, personal data that you provide to Chevron via our Web
sites will not be shared outside of Chevron, its subsidiaries and affiliates, and
its joint ventures without your consent.
Disclosure to service providers. Chevron contracts with other companies
to provide services on our behalf, such as hosting Web sites, sending out information,
processing transactions, and analyzing our Web sites. We provide these companies
with only those elements of your personal data they need to deliver those services.
These companies and their employees are prohibited from using those personal data
for any other purposes.
Disclosure in connection with transactions. In connection with certain
transactions, we may disclose some or all of your personal data to financial institutions,
government entities, and shipping companies or postal services involved in fulfilling
Disclosures in connection with acquisitions or divestitures. Circumstances
may arise where for strategic or other business reasons Chevron decides to sell,
buy, merge or otherwise reorganize particular businesses. Such a transaction may
involve the disclosure of personal data to prospective or actual purchasers, or
receiving it from sellers. It is Chevron's practice to seek appropriate protection
for information in these types of transactions.
Disclosure on collaborative Web sites. Some of our Web sites promote collaboration
among registered users with respect to a particular area or topic. On those Web
sites, we may share your username with other participants to label comments or suggestions
that you make as yours. We do not, however, share your name, contact details, or
other personal data with other users of those collaborative Web sites.
Disclosure for other reasons. We may disclose personal data if required
to do so by law or in the good-faith belief that such action is necessary to comply
with legal requirements or with legal process served on us, to protect and defend
our rights or property, or in urgent circumstances to protect the personal safety
of any individual.
Chevron is committed to protecting the security of your personal data. We use a
variety of security technologies and procedures to help protect your personal data
from unauthorized access, use, or disclosure. For example, we store the personal
data you provide on computer systems with limited access that are located in facilities
to which access is limited. When you move around a site to which you have logged
in, or from one site to another that uses the same login mechanism, we verify your
identity by means of an encrypted cookie placed on your machine. When you place
an order with us, view account information, or provide financial information, we
protect the transmission of such data using Secure Socket Layer (SSL) encryption.
For sites to which you login, it is your responsibility to ensure the security of
your password and not to reveal this information to others. If you are sharing a
computer with anyone you should always logout before leaving a Web site so that
subsequent users will not be able to access your data.
Reviewing your personal data
In some cases, you can review and correct personal data provided through our Web
sites by going to the page on which you provided the data. You can always make a
request to review and correct your personal data collected via our Web sites by
sending an e-mail. We may take steps to verify your identity
before providing you access to your personal data. You can help us to keep your
data accurate by notifying us of any change to your mailing address, phone number,
or e-mail address.
International transfers of personal data
Personal data collected on our Web sites may be stored and processed in the United
States or any other country in which Chevron or its subsidiaries, affiliates, or
joint ventures maintain facilities. By choosing to use our Web sites and to provide
data to them, you consent to any such transfer of information outside of your country.
Links to other Web sites
Our Web sites may contain links to other Web sites, including those of other companies,
professional and government organizations, and publications. While we try to link
only to Web sites that share our high standards and respect for privacy, we do not
control and are not responsible for the content, security, or privacy practices
employed by other Web sites. You should review the privacy statements of those Web
sites to determine how they protect and use your personal data.
This site is a general audience site, although it contains information that may
be of interest to children. However, Chevron does not seek through this site to
gather personal data from or about persons 18 years or younger. If one of our Web
sites is directed at children, we will include an additional privacy statement notice
Questions about our privacy practices
If you have questions regarding this privacy statement or our handling of your personal
data, please contact us by e-mail,
or by mail at
Attn. Global Privacy Office
6001 Bollinger Canyon Rd.
San Ramon, CA 94583
Changes to this privacy statement
Chevron may occasionally update this privacy statement. When we do, we will revise
the "last updated" date at the bottom of the privacy statement. We will obtain consent
for any updates to this privacy statement that materially expand the sharing or
use of your personal data in ways not disclosed in this privacy statement at the
time of collection.
Last Updated: July 2011