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Business & Commercial

Dealer Manager

Blackburn, Victoria


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Chevron is one of the world's leading integrated energy companies and has been present in Australia for over 70 years. Chevron’s upstream business based in Western Australia operates the Gorgon and Wheatstone LNG projects and operates Australia’s largest onshore oilfield on Barrow Island.

In 2020, Chevron re-entered the Downstream market in Australia through the acquisition of Puma Energy (Australia) Holdings. The new organisation, Chevron Australia Downstream (CAD), delivers quality fuel and lubricant products and services across Australia via a national network of 250+ service stations, primarily under the Puma brand. In January 2022, Chevron started branding new service stations in Australia as Caltex – a global brand owned by Chevron – and continues to rebrand many of its existing Puma service stations to Caltex today.

In addition to this, Chevron Australia Downstream (CAD) operates three wholly owned product import terminals and has various teams who are responsible for establishing, monitoring and the delivery of products and services to various industries such as mining, resources, agriculture, transport, marine and aviation. Some of the other services available to customers include, bulk fuel supply, oils and lubricants, fuel equipment solutions, a fleet fuel card offering, an enticing customer loyalty program and expert advice on fuel management.

For more information about Chevron in Australia, visit International Products – Australia —

about the role

Chevron Australia Downstream has an exciting opportunity for a Dealer Manager who will manage an existing network of dealer locations and drive growth through these locations. Reporting to the Fuels Retail Manager, this permanent role will be based in Melbourne with regular intrastate travel.

Responsibilities include but are not limited to the following:

Compliance and Operational Standards

  • Ensure fuel compliance processes are in place 

  • Manage compliance of Retailer Agreements

  • Manage Retail KPI’s, Visual Standards and HSE standards and requirements in line with Chevron Operating System and guidelines

Administration and Financial Management

  • Provide input into budgeting in line with Chevron process and timelines

  • Review and analyse company monthly profit & loss statements, identifying areas for improving the profitability of the business.  Analyse, report and develop action plans for under-performing sites.

  • Analyse Operators P&L’s and site KPI’s, identify any areas for improvement and provide solutions and recommendations

  • Develop business cases for unplanned or high cost initiatives.

  • Build strong relationship with Retail Partners and handle all customer complaints to rectify issues in a timely manner.

  • Understand competitor activity

System Support

  • Operational lead for the set up and closure of retail sites

  • Be contactable for all site related issues

Growth and Development

  • Hold Retail Partners accountable for their sites/clusters operations including customer service levels, stock management, standards,

  • Foster open and cooperative relationships and working partnerships with internal and external stakeholders. Build strong relationships with Retail Partners.

  • Actively seek out and model new business opportunities to grow the network and/or increase volume through existing and green field sites.

  • Assess and determine development opportunities (e.g. co-leasing) to optimise return on each site.

  • Be involved with special project development, leading and implementation when required

  • Ensure competitor activity is closely monitored and if sites/clusters impacted then appropriate action taken                               

about you

We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated, talented individuals with a keen interest in the energy industry are encouraged.

Knowledge, skills, and experience:

  • Background in Retail, Sales, or Marketing and experience managing customers

  • Independent, able to manage network of Retailers to grow the business with minimum supervision

  • Possess strong communication, interpersonal and negotiation skills

  • Excellent people skills and able to work with diverse groups

  • Demonstrated good teamwork abilities

  • Performance driven, self-motivated and solution orientated

what we can offer you

Everything we do at Chevron is guided by our values and our commitment to The Chevron Way. At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance.

Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace.

The successful candidate may be entitled to the following (eligibility criteria applies):

  • Optional hybrid working model, including working from home on a Monday and Friday (where applicable and in line with business requirements).

  • Opportunity to work a compressed week (nine-day fortnight) with every second Friday as a designated day off (where applicable and in line with business requirements).

  • Paid parental leave – 14 weeks full pay for primary carer and two weeks full pay for secondary carer.

  • Above superannuation guarantee legislation contributions.

  • Additional 40 hours of annual leave per annum.

  • Health and wellness offerings including fitness membership reimbursement, skin screening checks and employee assistance program (counselling service).

  • Education assistance and 24 hours study leave per annum.

  • Additional leave entitlements for compassionate leave, family and domestic violence leave, defence reserve leave and community service.

  • Annual bonus program (performance-based).

  • Death insurance benefit.

  • Long service awards and recognition program.

  • Fuel discount available after probation.

  • Vehicle allowance and novated leave options (applicable only for designated roles).

  • Recreation club and various social events (i.e. Melbourne Cup lunch, year end celebration, fun runs, trivia nights etc.)

  • The opportunity to collaborate with people outside of your workgroups by joining one of our employee networks. Employee Networks are groups of employees focused on the following dimensions of diversity: gender, race, sexual orientation, age, disability, military service and nationality. 

  • A 4.5-star NABERS (national Australian built environment rating system) head office in Hamilton with modern end-of-trip facilities, is close to Portside and Eat Street entertainment hub, secure undercover free parking and an onsite café (employee discounts apply).

diversity, equity & inclusion statement

Chevron Australia values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. We encourage people of all abilities, genders, Aboriginal and Torres Strait Islanders, diverse cultures, and backgrounds, LGBTIQ+ identities, and all age groups to apply.

Chevron is committed to building a safe and respectful workplace where everyone is valued for their contribution to our energy future.

You must be legally entitled to work in Australia to apply for this position and if successful, will be required to show proof of employability such as a certified copy of your passport or birth certificate. An Australian visa check will also be completed.

how to apply

To be a part of our success, click APPLY to submit your application.

Applications close at 11:59pm AEST on 26 Feb 2024

Chevron participates in E-Verify in certain locations as required by law.

Blackburn, Victoria

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