Learning Management Representative - Day Shift & Mid Shift (Direct Hire Contractor)
Makati City, Metro Manila
Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.
**Note that this is for 1 year contract employment
Chevron is accepting online applications for theLearning Management Representative (Direct Hire Contractor).
Responsibilities for this position may include but are not limited to:
Manage and support Chevron's new enterprise Learning Management System (LMS) Workday Learning
Ensure operational excellence and customer satisfaction for all Chevron operating companies (Opcos, and Chevron employees and contractors world-wide
Provide LMS Administrator services to Chevron Opcos. Some of the LMS Administrator services are; online content (eLearning) integration into the LMS, setting up courses, learning events, programs, and assessments in the LMS system, setting up and troubleshooting LMS reports, working with the LMS auxiliary systems and tools (ex., bulk data loads and data extracts)
Responsible for LMS system operations such as; reporting of incidents to vendor and internal Chevron ITC support teams, tracking, documenting & reviewing of incident tickets, coordinating and testing of system maintenance releases
Administrator of the LMS Central SharePoint site, a repository of self-help and support for LMS users and administrators
Responsible for managing LMS tickets (HRSS Service Now) received by triaging, escalating, assigning, forwarding, or resolving issues raised in the LMS tickets. Also maintain IT service desk scripts for known LMS issues.
Experience with Workday Learning is a plus
Strong critical thinking skills
Strong planning and analytical skills
Good results and time management orientation
Strong interpersonal skills- ability to build effective relationships across the organization
Ability to convey technical and complicated information in a concise, meaningful, persuasive way for a global audience
Conveys a clear course of action and sense of purpose
Strong written and verbal communication skills
Works with minimal supervision and guidance
Strong skills in Microsoft products: Outlook, Word, Excel, PowerPoint, SharePoint
Willing to work during holidays
Working with us
There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).
CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.
CHI has received various recognitions as a top employer: the 2021 Asia’s Best Employer Brand Award;2021 Global Best Employer Brand Award;2020 HR Asia Best Companies to Work for in Asia;2019 Circle of Excellence, Top Employer Category at Asia CEO Awards and the 2018 Wellness Company of the Year at the same Asia CEO Awards.
CPI markets the Caltex brand of top-quality fuels, lubricants and petroleum products through a network of service stations, terminals and sales offices.
At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent.
Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.
Chevron participates in E-Verify in certain locations as required by law.
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