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IT System Analyst - Surface - IT Ops
Bengaluru, India
R000063590
At Chevron Engineering and Innovation Excellence Center (ENGINE) in Bengaluru, we leverage India’s advanced engineering and digital capabilities to develop scalable, data-driven solutions for energy challenges. By integrating global expertise with local innovation, our teams are helping to meet the global energy demands of today and build the lower carbon energy systems of tomorrow.
- Full-Time
- On-site work model
success profile
At Chevron, we are dedicated to the success of our teams – we believe these attributes enhance the team to thrive in a an inclusive, collaborative and innovative environment.
- Collaborative
- Detail-oriented
- Organized
- Proactive
- Strategic
- Adaptable
Culture
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At Chevron India, culture is defined by collaboration, innovation, and a shared commitment to solving the world’s energy challenges. Employees are encouraged to think boldly, work across disciplines, and contribute to projects that have real-world impact. Whether it’s through advanced engineering, digital transformation, or operational excellence, team members are empowered to bring their best ideas forward.
The Bengaluru based Chevron ENGINE is a hub for technical talent, where professionals thrive in a dynamic, inclusive environment. Chevron fosters a workplace where continuous learning, and career growth are prioritized. Employees are supported with competitive benefits, leadership development, and a strong sense of purpose—knowing their work contributes to a lower carbon energy future.
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hear from our people
our greatest strength lies in the diversity and dedication of our people. From our ENGINE center in Bengaluru to our operations across the country, our talented professionals bring deep expertise and a collaborative spirit to every task. Together, we ensure the safety, efficiency, and continuity of our work—driving innovation and excellence in everything we do.
benefits
IT System Analyst - Surface - IT Ops
Bengaluru, India
R000063590
The Chevron Engineering and Innovation Excellence Center (ENGINE) in Bengaluru India brings together the resources and expertise of the Chevron global network with talent in India to enhance agility and technological innovation to optimize solutions for the world’s current and future energy challenges. As one of the leading energy providers worldwide, Chevron is involved in the production of crude oil and natural gas, manufacturing of transportation fuels, lubricants, petrochemicals, and additives, and the development of enabling technologies.
Chevron's vision is to be the global energy company most admired for its people, partnerships, and performance. With a clear purpose to develop affordable, reliable, ever-cleaner energy that enables human progress, we believe human ingenuity has the power to solve any challenge and overcome any obstacle. Meeting the world’s growing energy needs requires the pursuit of innovations and advancements that deliver a better future for all.
About the position:
The IT System Support Analyst role involves providing technical support and troubleshooting for internally developed software applications and vendor software products. Responsibilities include managing software configuration, testing and deployment. The position also collaborates with cross-functional teams to resolve software issues and implement updates or patches.
Chevron ENGINE supports global operations, and work hours are aligned to business needs. Standard working hours are 8:00 AM to 5:00 PM or 1:30 PM to 10:30 PM, Monday to Friday. These may evolve based on operational or business requirements.
Key responsibilities:
- Provide technical support and troubleshooting for internally developed software applications and vendor software packages.
- Monitor system performance and ensure the availability and reliability of software applications.
- Collaborate with development teams to resolve software issues and implement updates or patches.
- Manage software installations, configurations, and upgrades.
- Document support processes, procedures, and troubleshooting steps.
- Assist in the evaluation and selection of new software solutions to meet business needs.
- Conduct training sessions for end-users to ensure effective use of software applications.
- Maintain strong relationships with software vendors to ensure timely support and updates.
- Participate in the development and implementation of IT policies and procedures.
- Stay current with industry trends and emerging technologies to provide innovative support solutions.
About you
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated, talented individuals with a keen interest in the energy industry are encouraged.
To be considered for this role, applicants should have:
• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• At least 2 years of proven experience as an IT System Support Analyst or similar role.
• Skilled in supporting internally developed software
• Skilled in implementing and supporting vendor software packages including software installation, configuration, maintenance and deployment.
• Skilled in troubleshooting and resolving software issues.
• Skilled in database management and query languages (e.g., SQL).
• Experience implementing cybersecurity best practices in application support.
• Skilled in testing methodologies and applying multiple levels of testing (Functional, Integration, and UAT)
• Experience working in a geographically distributed team following DevOps practices and agile methodologies like SAFe, Scrum, or Kanban. Ability to evaluate and prioritize requirements based on business impact and technical complexity.
• Excellent business analysis, problem-solving, and analytical skills, and attention to detail.
• Excellent communication and interpersonal skills, as well as being customer service-oriented
Preferred Qualifications:
• Experience with ITIL or other IT service management frameworks.
• Knowledge of scripting languages (e.g., Ansible, PowerShell, Python) for automation.
• Knowledge of cloud platforms (e.g., Microsoft Azure, AWS).
• Familiarity with low code platforms (e.g., Power Platform)
What we can offer you
Everything we do at Chevron is guided by our values and our commitment to The Chevron Way.
Have the opportunity to take part in world-leading energy projects, advance your professional development and expand your career within an inclusive and collaborative workplace.
Join a workplace where innovation, collaboration and safety are at the core of how we work.
Work in thoughtfully designed environments that support focus, well-being, and innovationenhanced by digital tools that enable seamless collaboration.
Grow through structured learning, mentorship, and opportunities to contribute to impactful projects that align with Chevron’s values and business priorities.
Access comprehensive benefits that support your health, well-being, and work-life balance.
Engage with emerging technologies and digital solutions that are shaping the future of energy and enterprise.
Diversity, equity & inclusion statement
Chevron values inclusivity and promotes a workplace that seeks to welcome contributions from all people. We encourage people of all abilities, genders, cultures, and backgrounds to apply.Chevron is committed to building a safe and respectful workplace where everyone is valued for their contribution to our energy future.Chevron participates in E-Verify in certain locations as required by law.
How to apply
To be a part of our success, click APPLY to submit your application. Applications close at11:59pmIST on 31Dec 2025.Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.
Privacy and terms and conditions
We respect the privacy of candidates for employment. This Privacy Notice sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.
Please access the Global Application Statements, select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement.
“ENGINE” refers to the Chevron Engineering and Innovation Excellence Center, which operates under Chevron Global Technology and Services Private Limited, an affiliate of Chevron Corporation. References to ENGINE in this document are for convenience only and do not denote a separate legal entity.
This job advertisement is intended to provide a general overview of the role and workplace environment. Role details and outcomes may vary based on business needs and individual performance.
Chevron participates in E-Verify in certain locations as required by law.
Default Terms and Conditions
We respect the privacy of candidates for employment. This Privacy Notice sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.
Please access the Global Application Statements, select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement.
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our story
more about Chevron in India
ENGINE provides an opportunity to further build on partnerships and skills to enhance Chevron’s engineering and technological skills.
Benefits
Chevron's compensation and benefits programs are designed to be competitive within local labor markets and to meet the needs of employees wherever they live.
Diversity and Inclusion
We learn from and respect the cultures in which we operate. We have an inclusive work experience that values uniqueness and diversity.
we’re proudly recognized as a preferred employer
Newsweek America's Greatest Workplaces 2023
Newsweek and data firm Plant-A Insights group named Chevron as one of America’s Greatest Workplaces in 2023.
Forbes
Forbes and Statista named Chevron to the 2024 list of America’s Best Employers for Diversity.