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Customer Experience Data Analyst
Buenos Aires, Argentina
R000069401
Our focus is to develop and leverage high-valued skills, provide potential for broader career advancement and encourage a more inclusive environment. Keeping our workforce up to date with technology advancements, we offer various learning opportunities, such as digital and on-site learning offerings, career-related on-demand, self-paced trainings and in-company local and global coaching/mentoring programs.
success profile
Are you ready to make a difference? Thrive in a highly collaborative environment where you can develop yourself and others while maintaining a hybrid work schedule.
- Collaborative
- Relationship Expertise
- Problem-Solver
- Personable
- Flexible
- Team Player
Culture
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At Chevron, we are committed to fostering diversity and inclusion across our organization. We work to create a work environment where everyone can thrive and be their best. We encourage people of all backgrounds and generations to apply.
hear from our people
At Chevron, our greatest resource is our diverse people community. Our network of professionals execute highly skilled tasks to guarantee the safety and seamless continuity of our operations while working together to ensure excellence.
benefits
In recent years, we’ve had the opportunity to pay our bonus program in dollars. We’re committed to rewarding our team’s hard work and, when circumstances permit, we’ll continue finding ways to maintain and improve our competitive position within the market.
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- Premium medical coverage
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- Employee
Assistance Program
(EAP) -
- English classes
and educational
assistance -
- Childcare assistance
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- Hybrid work
schedule -
- (Performance incentive paid in U.S. dollars)
Customer Experience Data Analyst
Buenos Aires, Argentina
R000069401
The Chevron Business Support Center (BASSC), located in Buenos Aires (Puerto Madero), Argentina, is accepting online applications to join the Buenos Aires Downstream Service Center Team. In addition to providing Downstream services support, the more than 1000 professionals that work at BASSC, provide expert information technology, human resource, finance, procurement, and solutions to Chevron partners around the globe.
Buenos Aires Downstream Service Center, provides back office and customer service support to the North America (US and Canada) and Latin America Retail, Aviation, Commercial & Industrial, Lubricants and Chemicals businesses.
Chevron is accepting online applications for the Customer Experience Data Analyst position.
About the Role
We have an exciting opportunity for a Customer Experience Data Analyst.
Responsibilities for this position may include but are not limited to:
Use analytics tools to measure the effectiveness of audience growth strategies and identify user trends
Make recommendations on segmentation, profiling and engagement
Utilize analytics tools (Google Analytics, Google Tag Manager, Tableau CRM) to capture campaign & ongoing engagement data visualizations
Resolve business associated challenges by performing audit on data for ‘digital briefs’
Acquire data from (primary or secondary) data sources and build and maintain “campaign” analytics dashboards
Utilize SQL to store, process and handle and analyze structured data
Partner with Audience Specialist for data stewardship
Provide support to all data analysis for overall Marketing performance measurement (ROI)
Identify new process or areas for improvement opportunities
About You
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.
Required Qualifications:
Bachelor’s degree or higher in business or other relevant fields
4+ years of marketing operations experience
Experience working in a global operations organization
Strong skills with the ability to analyze, organize, collect and disseminate data with accuracy
Technical knowledge in database design, data models, data mining and segmentation techniques using SQL
Preferred Qualifications:
Bachelor's degree with an emphasis on statistical and analytical skills, such as math or computer science
Tableau Certified Data Analyst Certification
Relocation Options:
Relocation will not be considered within Chevron parameters.
International Considerations:
Not considered.
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BASSC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities consistent with legal requirements.
Please access the Global Application Statements, select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement.
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Newsweek America's Greatest Workplaces 2023
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Forbes and Statista named Chevron to the 2024 list of America’s Best Employers for Diversity.