Customer Service Representative

Total Number of Openings

1

Interacts with clients to provide support with ordering and billing requests, information requests, suggestions, and complaints.

Responsibilities for this position may include but are not limited to:

• Perform Order Fulfillment to regional customers in Americas.
• Perform sales orders processing, delivery arrangement, billing, and sales support.
• Accountable for the receipt of the order, credit review, and the final invoicing Acts as second level escalation in resolving complex issues.
• Liaise and coordinate with various work groups to resolve pricing, inventory, credit, quality, and supply issues.
• Responsible for logging Customer Complaint in Oronite Connect.
• Responsible for understanding product terminology, product handling characteristics, basic principles of supply chain, and use of basic customer service and/ or logistics methods and policies.
• Full accountability and ownership of order capture and management process for customer groups.

Required Qualifications:

• Bachelor's degree in Business Administration or similar, or relevant experience.
• Proficient in English.
• +5 years of experience in Finance, Accounting or Order to Cash processes.
• Analytical skills with focus on processes and standards.

Chevron participates in E-Verify in certain locations as required by law.

Buenos Aires, Buenos Aires F.D.

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