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chevron in Buenos Aires

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Salesforce Admin - Service & Sales Cloud

Buenos Aires, Argentina

R000053154

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Our focus is to develop and leverage high-valued skills, provide potential for broader career advancement and encourage a more inclusive environment. Keeping our workforce up to date with technology advancements, we offer various learning opportunities, such as digital and on-site learning offerings, career-related on-demand, self-paced trainings and in-company local and global coaching/mentoring programs.

  • Full-Time
  • On-site work model
  • Glassdoor Reviews and Company Rating

success profile

Are you ready to make a difference? Thrive in a highly collaborative environment where you can develop yourself and others while maintaining a hybrid work schedule.

  • Collaborative
  • Relationship Expertise
  • Problem-Solver
  • Personable
  • Flexible
  • Team Player

At Chevron, we are committed to fostering diversity and inclusion across our organization. We work to create a work environment where everyone can thrive and be their best. We encourage people of all backgrounds and generations to apply.

chevron #lgbtally
julieta yorio

A career at Chevron offers you the opportunity to work in an innovative environment with a global impact. We invest in our people through a learning culture that enables you to drive your career. When you join Chevron, you'll find a workplace committed to your professional development. We offer ongoing education, training and mentorships to help you develop your skills. Chevron’s training and development programs begin on your first day and continue throughout your career.

"Working at Chevron has been a rewarding experience. I've had the privilege of identifying and recruiting top talent for various roles. It's a fast-paced industry with evolving demands, and my role involves adapting to changing market conditions and technologies to find the right candidate. The diversity of positions and projects within Chevron makes every day different, keeping me engaged and motivated."

julieta yorio

talent acquisition specialist

benefits

In recent years, we’ve had the opportunity to pay our bonus program in dollars. We’re committed to rewarding our team’s hard work and, when circumstances permit, we’ll continue finding ways to maintain and improve our competitive position within the market.

    • Premium medical coverage

    • Employee
      Assistance Program
      (EAP)

    • English classes
      and educational
      assistance

    • Childcare assistance

    • Hybrid work
      schedule

    • (Performance incentive paid in U.S. dollars)

Salesforce Admin - Service & Sales Cloud

Buenos Aires, Argentina

R000053154

apply now

The Chevron Business Support Center (BASSC) located in Buenos Aires (Puerto Madero), Argentina, is accepting online applications for the position of Salesforce Service Cloud and Sales Cloud Application Engineer (Admin). Successful candidates will join a thriving multifunction service center with a workforce of more than 1300 employees delivering business services and solutions across the globe.

We are looking for a Salesforce Application Engineer (Admin) to join our team and support the administration of Salesforce solutions throughout their lifecycle.

As a Salesforce Application Engineer, you will work closely with business partners to understand their requirements and develop solutions that enhance business workflows. You will also configure applications, test solutions to meet business needs, and leverage applicable technologies to automate and modernize processes.

Key Responsibilities:

  • Administer and configure custom applications within a single instance of Salesforce using Platform capabilities, vendor package functionality, and Service Cloud and Sales Cloud principles.

  • Collaborate directly with business partners to understand pain points and provide resolutions through training, defect identification and fixing, and/or future enhancements.

  • Test changes made by other techs on behalf of the business.

  • Oversee the deployment of solutions to production environments.

  • Devise, execute, and analyze system tests to verify solutions’ effectiveness.

  • Develop high-quality configurations to support the functions of Salesforce Service Cloud and Sales Cloud.

  • Collaborate with other admins, developers, architects, and business SMEs in Agile scrum teams.

  • Document and define how new/revised configurations operate to enable others to work with and support the configurations.

Required Skills:

  • Experience configuring Flows, Approval workflows, Process Builder.

  • Deep understanding of the security model: Sharing, Roles, Profiles, Permission Sets, etc.

  • Strong data modeling skills.

  • Experience with Service Cloud, Sales Cloud,

  • Understanding of the service process (case management, knowledge management, omni-channel routing, service analytics, integration with call centers and live chat).

  • Understanding of the sales process (lead management, opportunity management, sales forecasting, contact and account management, sales analytics).

  • Strong communication skills and ability to translate business requirements into technical design.

Preferred Qualifications:

  • Experience with Experience Cloud.

  • Experience working on an Agile Team.

  • Experience packaging and deploying Salesforce solutions using Copado.

  • Salesforce Low Code.

  • Skills in Power Apps, API, Azure DevOps, Change Management are a plus.

Relocation Options:
Relocation will not be considered.

International Considerations:
Expatriate assignments will not be considered.

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

Chevron participates in E-Verify in certain locations as required by law.

Default Terms and Conditions

We respect the privacy of candidates for employment. This Privacy Notice sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.

BASSC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities consistent with legal requirements.

Please access the Global Application Statements, select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement.

Terms of Use

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that’s not all there’s more to our story

  • life at chevron

    Our strategies guide our actions to deliver industry leading results.

    life at chevron

  • resources

    We invest in, develop and empower our highly competent workforce.

    resources

  • career development

    Tackle global, real world problems facing humanity as we know it.

    career development

  • diversity and inclusion

    We learn from and respect the cultures in which we operate. We have an inclusive work experience that values uniqueness and diversity.

    diversity and inclusion

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we’re proudly recognized as a preferred employer

Human Rights Campaign 2023/2024

Human Rights Campaign -
2024 - Rated 100%

For the 16th consecutive year, Chevron achieved a rating of 100 percent on the Human Rights Campaign Equality Index, which ranks U.S. companies committed to lesbian, gay, bisexual and transgender equality in the workforce.

2023 best place to work for
disability inclusion

The American Association of People with Disabilities and Disability : IN have recognized Chevron with a 100% rating on the 2023 Disability Equality Index, maintaining our top score for the fifth year in a row.

Newsweek America's Greatest Workplaces 2023

Newsweek and data firm Plant-A Insights group named Chevron as one of America’s Greatest Workplaces in 2023.

Forbes

Forbes and Statista named Chevron to the 2024 list of America’s Best Employers for Diversity.