Credit Card Accounting Analyst

About Us

Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.

Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.

Chevron supports its operations in the Philippines and worldwide through two subsidiaries: Chevron Philippines Incorporated (CPI), which manages downstream operations and markets Caltex brand fuels, lubricants and petroleum products, and Chevron Holdings Incorporated (CHI), a global business services organization. Established in 1998, CHI provides business support services in finance and accounting, information technology, supply chain management, human resources, customer service and marketing. It serves Chevron affiliates around the world and has grown to be one of the leading global business services organizations in the Philippines. The company has received various recognition as one of the country’s top employers and as a champion of diversity and inclusion in the workplace.

At Chevron, we believe humanity can solve any challenge – including meeting the world’s energy needs of today, while advancing a cleaner energy tomorrow.

About the Role

We have an exciting opportunity for a Credit Card Accounting Analyst. This role will be based in 6750 Building, Makati City, Philippines.

Responsibilities include, but are not limited to, the following:

RETRIEVAL AND FULFILLMENT

• Ensure that Retrieval Requests received daily are complete.
• Request sales slips manually for those card-capture methods outside the automated process.
• Fulfill and ensure completeness of all Retrieval Requests.

CHARGEBACK

• Manage chargeback cases, determining whether cases are for write-off, for chargeback to merchants, or for representment to the banks.
• Process credit memo requests and other queries from dealers and Retail Marketing Center (RMC).
• Process KECC Unmatched items.
• Coordinate with Card Operations Team regarding exceptions and settlement issues.
• Reconcile auto-jobs affecting the credit card handled to ensure that data are loaded completely and on a timely basis.
• Recover non-fraud related automated write-offs
• Perform other ad-hoc processes (i.e. damage claim, non-AVS transactions)

SETTLEMENT

• Manage bank settlement activities for credit card transactions
• Ensure receipt of wire transfer remittances
• Monitor bankcard activities including presentments, credit memos, representments, chargebacks, dispute fees and service fees
• Prepare daily and submit monthly/quarterly sales and expense reports

ACCOUNTS RECONCILIATION

• Ensure that all GL/customer accounts assigned to desk are reviewed according to the Finance Shared Services standard

OTHER ADMINISTRATITVE FUNCTIONS, PROJECTS AND INITIATIVES

About You

We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.

Knowledge, Skills, and Experience:

Required Qualifications:

• Bachelor's Degree major in Finance, Business, Accounting, and related courses
• Strong leadership, analytical and customer engagement skills and high attention to details
• Good oral and written communication skills
• Must have the propensity to work in a proactive, results-oriented, and customer-focused environment
• Enjoys working with people of diverse cultural backgrounds

Preferred Qualifications:

• Experience in SAP
• Advanced to Skilled knowledge in MS Digital tools (e.g., PowerBI; PowerApps)

Everything we do at Chevron is guided by our values and our commitment to The Chevron Way (https://www.chevron.com/about/the-chevron-way). At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance.

Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace.

Benefits    

• Competitive salary
• Allowances, medical and optical reimbursements
• Health care coverage for you and your eligible dependents
• Robust employee centered programs for health and wellness
• Time-off to promote healthy work-life balance or to care for your family
• Annual corporate incentive bonus when the company meets established goals
• Recognition & awards program
• Long-term savings plan
• Life insurance
• Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups
• Hybrid work model - work remotely from home several days a week

At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent.  Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.

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Makati City, Metro Manila

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