information technology
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ServiceNow Architect
Makati City, Philippines
R000057379
success profile
Demonstrate core high performance behaviors – thrive in a highly collaborative, project-based environment, and tackle complex business problems to reach creative, yet practical solutions.
- Collaborative
- Analytical
- Communicator
- Strategic
- Results-Driven
- Problem-Solver
ServiceNow Architect
Makati City, Philippines
R000057379
About Us
Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.
Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.
In March 2020, Chevron sold its 45% non-operated interest in the Malampaya natural gas field. This was the first natural gas development and largest industrial project in the Philippines.
From the Philippines, we provide operational support for Chevron offices on five continents. The workforce supplies transactional, processing and consulting services in areas ranging from finance to information technology.
Chevron operates through two subsidiaries in the Philippines. Our Downstream company is Chevron Philippines Inc. We also operate a business processes support organization through Chevron Holdings Inc.
There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).
CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.
CHI has received various recognitions as a top employer: the 2024 Circle of Excellence for CSR Company of the Year; 2024 Top 10 Fortune 500 companies; 2023 HR Asia best companies; 2022 Diversity Company of the Year; 2021 Asia’s Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards.
CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.
About the Role
We have an exciting opportunity for a ServiceNow Architect. This role will be based in 6750 Building, Makati City, Philippines.
Responsibilities include, but are not limited to, the following:
- Establishes a forward-looking vision for the product area, ensures quality technical delivery, reduces technical debt and drives modernization.
- Provides technical solutions and guidance on ServiceNow CMDB (Configuration Management Database), Discovery, ITAM (IT Asset Management), integrations and CSDM (Common Service Data Model)
- Continuously identify improvement and innovation opportunities on CMDB architecture, including data models, relationships, and attributes, that is align with industry best practices.
- Develop and design strategy to ensure data integrity and accuracy through data reconciliation, normalization, and data quality improvements.
- Design, define and enforce CMDB governance policies, standards, and procedures for data quality, access control, lifecycle management, and audit compliance.
- Provide architectural inputs on ServiceNow modules like CMDB, ITAM, and Service Mapping.
- Work with product management team in the creation and maintenance of CMDB, Discovery & ITAM roadmap.
- Collaborates with product management and other architects for overall architecture alignment.
- Train and mentor other team members of the ServiceNow Platform with strong focus on the Platform, CMDB, discovery, ITAM and CSDM.
Knowledge, Skills, and Experience:
- Understands ServiceNow, ITSM (Information Technology Service Management) processes, CSDM model, CMDB
- Flow Designer, Automated Test Framework (ATF), Catalog Development/Deployment End-End
- API testing, deployment, and integration
- Azure fundamentals, Azure DevOps
- Experience coordinating with multiple product teams.
- Communication across multiple end users/stakeholders, team player
Join our Team
Chevron invests on its people to build technical and professional competencies through various training opportunities, development programs, mentoring/coaching engagements, and certification courses. All are applied through experiential learning and actual practice while solving real business problems, but in a safe, supportive, and "fail-fast" environment.
Technology will play a crucial role in unlocking ever cleaner and more affordable sources of energy. Chevron is seeking innovative, technology professionals with a desire to thrive in the global digital environment and help us lead the global energy transition. An IT career at Chevron offers you the opportunity to work in a technical environment with a global reach. We differentiate ourselves through the application of cutting-edge technology, and by taking a collaborative approach that includes in-house expertise, proprietary solutions, and strategic partnerships. We also offer flexible work schedules and very competitive benefits.
Benefits
- Competitive salary
- Allowances, medical and optical reimbursements
- Health care coverage for you and your eligible dependents
- Robust employee centered programs for health and wellness
- Time-off to promote healthy work-life balance or to care for your family
- Annual corporate incentive bonus when the company meets established goals
- Recognition & awards program
- Long-term savings plan
- Life insurance
- Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups
- Hybrid work model - work remotely from home several days a week
Connect with us:
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hear from our people
At chevron, our greatest resource is our people. their ingenuity, creativity and collaboration have met the complex challenges of energy’s past. together, we’ll take on the future.
benefits
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- Health and dental care coverage
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- Retirement savings plans
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- Education assistance support
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- Paid vacations and holidays
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- Compressed work week schedules and flex time options
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- Recognition and service award programs
our culture
- At Chevron, every day is an opportunity for all of us to continue working towards our collective vision: to be the global energy company most admired for its people, partnership and performance.
- To achieve our vision, we’ve built our company’s foundation on a set of values that guides our employees in the way we interact with each other and the communities and environments we work in.
- Chevron offers a truly global and collaborative work experience. See what types of complex problems our employees are solving with cutting edge technology and innovative thinking.
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Life at Chevron
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Life at Chevron
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Benefits
Chevron's compensation and benefits programs are designed to be competitive within local labor markets and to meet the needs of employees wherever they live.
Benefits
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Professionals
Team members of all experience levels tackle global, real-world problems facing our business, our communities, and the future of humanity as we know it.
Professionals
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Diversity and Inclusion
We learn from and respect the cultures in which we operate. We have an inclusive work experience that values uniqueness and diversity.
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we’re proudly recognized as a preferred employer
Newsweek America's Greatest Workplaces 2023
Newsweek and data firm Plant-A Insights group named Chevron as one of America’s Greatest Workplaces in 2023.
Forbes
Forbes and Statista named Chevron to the 2024 list of America’s Best Employers for Diversity.