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Information Technology

ServiceNow Engineer

Makati City, Philippines

R000053947

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Total Number of Openings

1

Chevron is accepting online applications for the position of ServiceNow Engineer located in Makati City, Philippines through June 25, 2024at11:59 p.m. PH Time.

Join Our Team

Chevron’s strategy is straight-forward: be a leader in efficient and lower carbon production of traditional energy, in high demand today and for decades to come, while growing lower carbon businesses that will be a bigger part of the future. To achieve these goals, we’ll build on the assets, experience, capabilities, and relationships we’ve developed over 140 years to incubate and grow new business.

Technology will play a crucial role in unlocking ever cleaner and more affordable sources of energy. Chevron is seeking innovative, technology professionals with a desire to thrive in the global digital environment and help us lead the global energy transition.

An IT career at Chevron offers you the opportunity to work in a technical environment with a global reach. You’ll find that we make a business of investing in our people and encouraging your professional development through a learning culture and challenging on-the-job opportunities. We differentiate ourselves through the application of cutting-edge technology, and by taking a collaborative approach that includes in-house expertise, proprietary solutions, and strategic partnerships. We also offer flexible work schedules and very competitive benefits.

Responsibilities for this position may include but are not limited to:

  • Focus on implementing tools/processes to build a robust platform for use by all IT customer teams and guiding development and documenting standards for use by the organization.

  • The role requires that the individual be a consensus builder that works to align systems engineering strategy and design with architectural guidelines, application strategy and business goals.

  • Working with tools such as ServiceNow and Azure DevOps. Working on ADO stories aligned to features, communication of new capabilities/process updates to customers to increase enterprise adoption.

  • CI/CD lifecycle management, and creation/updates to test automation framework for the key ITSM processes and API's interfacing with ServiceNow Platform.

Required Skills/Qualifications:

  • Understanding of ServiceNow, ITSM processes, CSDM model, CMDB

  • Flow Designer, Automated Test Framework (ATF), Catalog Development/Deployment End-End

  • API testing, deployment, and integration

  • Azure fundamentals, Azure DevOps

  • Experience coordinating with multiple product teams.

  • Communication across multiple end users/stakeholders, team player

  • Must be amenable to work in day and mid shifts, and in a hybrid work arrangement.

Selection Criteria:

Business Analyst Skills & Technical Depth

  • Ability to understand strategic goals and objectives and key business processes and identify integration points.

  • Demonstrated experience in developing, socializing, and vetting new business processes and working across multiple stakeholder groups.

  • Ability to analyze data and recommend reports to aid in decision making, communicate trends, exceptions, and appropriate actions to audiences of all levels.

  • Familiarity with ITSM processes and related technical standards and controls is a plus.

  • Experience/knowledge in Agile SAFe, Kanban and Scrum methodologies.

Communication Skills

  • Ability to coordinate, create and deliver effective communications across a broad range of stakeholder groups; successfully adapts communications to audiences of all levels.

  • Ability to work with multiple teams both external and internal and influence/drive to deliver results.

Leadership

  • Able to influence and inspire trust in others to follow and support. 

  • Able to provide out-of-hours support when needed.

  • Willingness to take ownership and show initiative to achieve results.

Working with us 

There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).

CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.

CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; the 2021 Asia’s Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards and the 2018 Wellness Company of the Year at the same Asia CEO Awards.  

CPI markets the Caltex brand of top-quality fuels, lubricants and petroleum products through a network of service stations, terminals and sales offices.

At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent.  Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to lesbian, gay, bisexual and transgender equality in the workplace.

Benefits       

  • Competitive salary

  • Allowances, medical and optical reimbursements 

  • Health care coverage for you and your eligible dependents 

  • Robust employee centred programs for health and wellness

  • Time-off to promote healthy work-life balance or to care for your family

  • Annual corporate incentive bonus when the company meets established goals

  • Recognition & awards program

  • Long-term savings plan

  • Life insurance

  • Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups

  • Hybrid work model - work remotely from home several days a week

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Chevron participates in E-Verify in certain locations as required by law.

Makati City, Metro Manila

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