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Human Resources

People Solutions Partner

Makati City, Philippines

R000062381

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The People Solutions Partner is responsible for providing HR counsel and handling complex and ambiguous employee and supervisor HR cases. This role requires coordination with various HR Functional teams, and non-HR subject matter experts (SMEs). This role will manage intake, triage, and resolve cases from designated client groups in a variety of countries.

Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.

Chevron is accepting online applications for the People Solutions Partnerposition through April 04, 2025 at 11:59 p.m. PH Time.

Responsibilities for this position may include but are not limited to: 

  • Act as the first point of contact by performing the role of a virtual HR Business Partner, and provide support and guidance to employees and supervisors on workplace issues, ensuring they feel heard and valued to promote a positive work environment

  • Provide policy and benefit counsel specific to site, country, and payroll, and refer to vendors when appropriate.

  • Apply strong understanding of HR policies, services and programs in wide variety of situations with increasing complexity

  • Able to navigate complex and ambiguous cases by researching relevant precedent, policies, plan documentation, and exercising judgment

  • Maintain accurate records of employee interactions and resolutions, ensuring compliance with company policies and legal requirements

  • Develop solutions for unique business problems recognizing the intent of the policy and document it for future use 

  • Develop deep understanding of the business  site-specific context including regulations, culture, and policies

Preferred Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, Psychology or a related field

  • Experience in supporting multinational client groups 

  • Relevant HR certifications (e.g., SHRM-CP, PHR, CIPD) are a plus

Required Qualifications:

  • Minimum of 3 years of experience as an HR Business Partner, HR Generalist or related role

  • Experienced problem-solving and critical thinking skills to handle complex and ambiguous cases

  • Highly proficient in using knowledge of HR policies, benefits, and processes to resolve employee and supervisor issues

  • Must be proficient in English

  • Demonstrates exceptional verbal and written communication skills, consistently delivering outstanding customer service remotely through phone and various digital platforms

  • Strong interpersonal skills with the ability to build rapport and trust with employees

  • Highly flexible and willing to do shifts

Relocation Options:

Relocation will not be considered within Chevron parameters.

International Considerations:

Selected candidate will work in the Philippines under the local payroll system and benefits.

Working with us  

There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).  

CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines. 

CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year, 2021 Asia’s Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards and the 2018 Wellness Company of the Year at the same Asia CEO Awards.   

CPI markets the Caltex brand of top-quality fuels, lubricants and petroleum products through a network of service stations, terminals and sales offices. 

At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent.  Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace. 

Benefits

  • Competitive salary    

  • Allowances, medical and optical reimbursements     

  • Health care coverage for you and your eligible dependents     

  • Robust employee centred programs for health and wellness    

  • Time-off to promote healthy work-life balance or to care for your family    

  • Annual corporate incentive bonus when the company meets established goals    

  • Recognition & awards program    

  • Long-term savings plan    

  • Life insurance    

  • Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups   

  • Hybrid work model - work remotely from home several days a week

Connect with us: 

Chevron participates in E-Verify in certain locations as required by law.

Makati City, Metro Manila

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